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theo CRM

CRM + ERP

Run the work. Put people first.

Theo CRM connects relationships, operations, and practice management for healthcare and insurance teams. Role-based policy gates, reviewed AI actions, and signed evidence keep accountability alongside the work, from first contact to follow-up.

  • Role & purpose gates
  • Reviewed AI actions
  • Signed evidence

Two kinds of work. One connected system.

Architecture overview

Clinics & practices

From first contact to follow-up

  1. Intake
  2. Schedule
  3. Document
  4. Bill & follow up

Insurance teams

From new lead to ongoing service

  1. Follow up
  2. Quote
  3. Enroll
  4. Reconcile
theoPrepare. Review. Act with a record.
ContactsConversationsTasksSigned evidence
Illustrative workflows for practices and agencies. Contacts, conversations, and tasks stay connected, with Theo helping your team prepare the next step.

Accountable operations

Sensitive relationships need more than a contact record.

A clinic or agency needs to know who accessed information, which action was approved, and what happened next. Theo CRM connects that oversight to the workflow instead of leaving the team to reconstruct it across separate systems.

Protect

Keep protected fields behind policy.

Field-level tokenization separates protected values from AI-ready context. Role and purpose checks govern access, with signed records when protected values are re-identified.

Review

People own the consequential decisions.

Theo prepares notes, replies, and next steps inside the working record. Authorized staff can review and sign clinical documentation and approve actions within the workflow.

Trace

Keep evidence with the action.

Signed action records and citations connect the work to an evidence ledger. The SHA-256 audit chain helps teams review what happened without relying on a disconnected chat transcript.

Who it’s for

Built around the people you serve.

One operating system for the front desk, the team doing the work, and the back office.

  • Clinics & medical practices
  • Insurance agencies & teams
01For practices

Connect intake to ongoing care.

Bring patient inquiries, scheduling, communication, clinical documentation, and billing into a connected workflow.

02For insurance teams

Connect the lead to the book.

Manage follow-ups, compare quotes, prepare enrollment, and reconcile commissions without losing the customer context.

03For the whole team

Put the next step in reach.

Use a shared inbox, a built-in dialer, and Theo’s assistance to prepare replies, notes, and follow-ups for your team to review.

Take a closer look

See how your operation could work.

Explore the full platform and arrange a walkthrough for your practice or agency on the Theo CRM website.