Back to Theo

CRM · ERP · Practice management

One operating system for the whole practice.

Front desk, clinical, scheduling, billing, and marketing on one platform for medical clinics and practice management. Theo runs in the seams and signs every action.

Built for clinics, connected to your EHR
eClinicalWorksathenahealthEpicElationCernerNextGen

30-minute walkthroughHIPAA-ready, SOC 2Powered by theoCRM

theocrm.app/practice
Home
Add patientTriage inboxSend blast

Good morning, NewHealth MD

14 new today · 0 overdue

live

Lead to booked

71s

60-day AR

down 42%

Front-desk hours

21/wk saved

On deck

Maria Rodríguez · new patient

Web to Theo booked · Thu 2:30 with Dr. Ortega

scheduled

Eligibility verified

Cigna · in-network · $0 copay

auto

SMS confirmation sent

Reminder set · Wed 9:00 AM

delivered

Theo handled overnight

Open
  • 9 leads triaged · 7 booked · 2 routed to staff
  • 112 SMS confirmations · 0 bounce
  • Statement reconciled · payouts queued

A look inside

See Theo CRM in action.

theocrm.app/inbox
Inbox · triage
Triage cockpit Theo filter
AllCallsWeb formsSMSEmail 14 new · 0 overdue

Maria Rodríguez · inbound call

Theo qualified · 'Medicare Advantage review' · ready to book

1.2m

James Liu · web form

Theo replied · scheduled Thu 2:30 with Dr. Ortega

auto

Beatriz Holguín · SMS

'Need to reschedule' · Theo proposed 3 slots

draft

Reed Senior · referral

Routed to Carlos · contact within 5 min SLA

owner

8 leads triaged overnight

All booked · summaries logged · 0 escalations

shipped

Calls, web forms, SMS, and walk-ins land in one triage cockpit. Theo qualifies, drafts the reply, and books before your team picks up.

What it is

A combined CRM, ERP, and practice-management system built for the insurance and clinical world.

What it does

Runs pipelines, operations, scheduling, billing, and the day-to-day of an agency or clinic from a single system.

What it means

Stop stitching a CRM to an ERP to a practice-management tool. Run the whole operation in one place.

Everything in one OS

CRM, ERP, and practice management, fused.

Theo AI, native everywhere

AI inside every screen.

Theo is the routing brain. It picks the right engine per task, drafts the next step, and signs every action into the evidence ledger.

  • Inline, palette, voice, and chat, one memory
  • Proposed actions, never auto sent
  • Evidence ledger on every action

CRM core

Salesforce-class CRM, natively.

Pipelines, contacts, automations, and reports with drag and drop kanban, a command palette, and custom objects.

  • Kanban, table, and timeline
  • No-code automation
  • Custom objects and fields

Telephony in the CRM

A WebRTC dialer with AI follow-up.

Click a contact and talk in your browser. Calls record, transcribe, and route, with auto-disposition on hangup.

  • Recording, transcript, disposition
  • Ring groups and voicemail
  • Auto-lead on unknown callers

Clinical management

Clinics, providers, visits.

Multi-clinic schedules, NPI lookup, eligibility, prior auth, and HIPAA-grade telehealth in one place.

  • Per-provider schedules
  • Eligibility and prior auth
  • Telehealth rooms

Quote, e-app, e-sign

Every line of business. Every carrier.

Write ACA, Medicare, P&C, and Life from one screen. Theo handles eligibility, plan compare, e-app, e-sign, and carrier submit.

  • Carrier-aware e-app and e-sign
  • SOA recording and SEP docs
  • SHA-256 audit chain per signed app

Commission engine

Statements in. Producers paid.

Theo parses any carrier statement, applies hierarchy splits and overrides, queues ACH, and explains every cent to every producer.

  • PDF, XLSX, and CSV ingestion
  • Splits, overrides, advances, chargebacks
  • Producer portal, 1099 ready

38% more intake conversion

Lead to scheduled in 90 seconds

Calls, web, chat, and walk-ins land in one inbox. Theo qualifies, books, and confirms.

42% lower 60-day AR

A revenue cycle that closes

Eligibility, scrubbing, denials, and posting, unified with the front desk.

5.2x more referrals

Marketing and retention, built in

Email, SMS, and broadcasts per service line. No separate Mailchimp, Twilio, or HubSpot bill.

Theo, in the seams

One brain. Every screen.

Theo listens, recalls the right context, reasons over the next step, and acts only on your approval, signing every action into the evidence ledger. The same brain runs inline, in the palette, on a call, and in chat.

theocrm.app/theo
Theo · intelligence

Theo runs. Theo signs.

One brain. Every screen. Every action audited.

live

Request

From the front desk

“Book Maria’s annual review and verify her plan.”

English · Spanish · audit-ready

Theo AI

Theo AIone brain
  • 1. Listen

    Theo reads the moment. Channel, contact, intent, time.

  • 2. Recall

    Pulls the right context. Patient, policy, prior calls.

  • 3. Reason

    Picks the right tools. Drafts the next step. Stays calm.

  • 4. Sign

    Acts on approval. Logs every step in the audit chain.

Done. Action drafted. Evidence ledger entry signed.

Output

Done · signed

Booked Thu 2:30 PM · Dr. Ortega

Cigna verified · SMS confirmation sent

sha256:9f4e…21cd

Time saved

~94%

Inline. Voice. Chat.

one brain

Auditable

every step

theoCRM

Run the whole operation in one OS.