Protect
Keep protected fields behind policy.
Field-level tokenization separates protected values from AI-ready context. Role and purpose checks govern access, with signed records when protected values are re-identified.
CRM + ERP
Theo CRM connects relationships, operations, and practice management for healthcare and insurance teams. Role-based policy gates, reviewed AI actions, and signed evidence keep accountability alongside the work, from first contact to follow-up.
From first contact to follow-up
From new lead to ongoing service
Accountable operations
A clinic or agency needs to know who accessed information, which action was approved, and what happened next. Theo CRM connects that oversight to the workflow instead of leaving the team to reconstruct it across separate systems.
Protect
Field-level tokenization separates protected values from AI-ready context. Role and purpose checks govern access, with signed records when protected values are re-identified.
Review
Theo prepares notes, replies, and next steps inside the working record. Authorized staff can review and sign clinical documentation and approve actions within the workflow.
Trace
Signed action records and citations connect the work to an evidence ledger. The SHA-256 audit chain helps teams review what happened without relying on a disconnected chat transcript.
Who it’s for
One operating system for the front desk, the team doing the work, and the back office.
Bring patient inquiries, scheduling, communication, clinical documentation, and billing into a connected workflow.
Manage follow-ups, compare quotes, prepare enrollment, and reconcile commissions without losing the customer context.
Use a shared inbox, a built-in dialer, and Theo’s assistance to prepare replies, notes, and follow-ups for your team to review.
Take a closer look
Explore the full platform and arrange a walkthrough for your practice or agency on the Theo CRM website.